6312 South Fiddler's Green Circle
Suite 100N
Greenwood Village, CO 80111
United States
303 397 8100
https://www.ttec.com
Sector(s): Technology
Industry: Information Technology Services
Full-time employees: 60,000
Name | Title | Pay | Exercised | Year born |
---|---|---|---|---|
Mr. Kenneth D. Tuchman | Founder, Chairman & CEO | 100.15k | N/A | 1960 |
Ms. Michelle R. Swanback | President & CEO of TTEC Engage | 707.43k | N/A | 1969 |
Mr. Francois Bourret | Senior VP, Global Controller & Chief Accounting Officer | 683.04k | N/A | 1980 |
Ms. Margaret B. McLean | General Counsel & Chief Risk Officer | 426.06k | N/A | 1963 |
Mr. David J. Seybold | Chief Executive Officer of TTEC Digital | 633.5k | N/A | 1966 |
Mr. Kenneth R. Wagers III | Chief Financial Officer | N/A | N/A | 1972 |
Mr. Rob Dravenstott | Chief Information Officer | N/A | N/A | N/A |
Paul Miller | Head of Investor Relations, Senior VP & Treasurer | N/A | N/A | N/A |
Mr. Nick Cerise | Chief Marketing Officer | N/A | N/A | N/A |
Ms. Laura L. Butler | Chief People Officer | N/A | N/A | N/A |
TTEC Holdings, Inc. operates as a customer experience (CX) company that designs, builds, and operates technology-enabled customer experiences across digital and live interaction channels. It operates through two segments, TTEC Digital and TTEC Engage. The TTEC Digital segment provides CX technologies for contact center as a service, customer relationship management, and artificial intelligence (AI) and analytics; creates and implements strategic CX transformation roadmaps; sells, operates, and provides managed services for cloud platforms and premise based CX technologies; creates proprietary IP to support industry specific and custom client needs; and offers CX consulting services. The TTEC Engage segment provides digitally enabled CX operational and managed services; delivers data-driven omnichannel customer care, customer acquisition, growth and retention services, tech support, trust and safety, and back-office solutions; and offers solutions for AI operations, including data annotation and labeling. It serves clients in the healthcare, automotive, government, financial services, communication, technology, travel, logistics, media and entertainment, e-tail/retail, and transportation industries with operations in the United States, Australia, Belgium, Brazil, Bulgaria, Canada, Colombia, Costa Rica, Germany, Greece, India, Ireland, Mexico, the Netherlands, New Zealand, the Philippines, Poland, South Africa, Thailand, and the United Kingdom. The company was formerly known as TeleTech Holdings, Inc. and changed its name to TTEC Holdings, Inc. in January 2018. TTEC Holdings, Inc. was founded in 1982 and is headquartered in Greenwood Village, Colorado.
TTEC Holdings, Inc.’s ISS governance QualityScore as of 1 May 2024 is 4. The pillar scores are Audit: 2; Board: 5; Shareholder rights: 5; Compensation: 3.