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ComfortDelGro to increase taxi rates and revising fare structure from 13 December, helping cabbies fight inflation

The taxi evening peak hour surcharge will also be extended, said ComfortDelGro.

ComfortDelGro taxis.
ComfortDelGro taxis. (PHOTO: ComfortDelGro)

SINGAPORE – ComfortDelGro, Singapore's largest taxi operator, announced on Wednesday (6 December) that it will increase flag-down fares by S$0.50 for its regular taxis.

Additionally, there will be a one-cent increase for distances and waiting time fares.

This adjustment will include the Hyundai i40, Hyundai Ioniq, Hyundai Kona, BYD E6, Toyota Prius, and Toyota Sienta taxis.

CDG said in a statement that the new fares will be applied from 6am on 13 December. The company said the taxi fare changes are to "help cabbies defray higher operating cost due to rising fuel prices, high inflation and the impending Goods & Service Tax (GST) hike".

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Meanwhile, the flag-down fares for limousine taxis will remain the same following its revision on 30 November 2023, while distances and waiting time fares will be adjusted to S$0.36 – up from S$0.35.

"With this adjustment, the estimated fare for a 10km off-peak normal taxi trip is estimated to increase by 6.8 per cent or S$0.94 from S$13.80 to S$14.74," CDG said.

"As part of the fare adjustment to address the increase in taxi demand, the company will be extending the evening peak hour surcharge for all taxis by one hour, to cover the period from 5pm to 11.59pm, effective Monday through Sunday, including public holidays. A new peak hour surcharge will also be implemented from 10am to 1.59pm on Saturdays, Sundays, and public holidays," CDG added.

ComfortDelGro has provided rental waivers to cabbies since the outbreak of the pandemic in April 2020 and continues to provide a 10 per cent rental waiver today.

The company said it had consulted with the National Taxi Association (NTA) prior to proposing the recent fare changes. Adviser to the NTA Yeo Wan Ling said, "The rise in the fare adjustment is important for our taxi drivers who are also struggling with higher cost of living and operating cost due to higher fuel prices.

The impending increase in GST is also an additional cost on their operations as it impacts their rental, food and parking expenses among others. As such, the fare increase will translate into higher take home pay for taxi drivers to better support their families."

ComfortDelGro is one of the world's largest land transport companies with a total fleet size of about 34,000 buses, taxis and rental vehicles with global operations in seven countries – Singapore, Australia, the United Kingdom, New Zealand, China, Ireland and Malaysia.

In Singapore, ComfortDelGro operates about 9,000 taxis and more than 600 private-hire cars.

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