Developers criticize OpenAI for disabling the AI voice for ChatGPT that sounded like Scarlett Johansson in ‘Her’

At an event last year, OpenAI chief Sam Altman said his favorite science fiction movie was Her, the 2013 film in which a man falls in love with a virtual assistant. Now, that same movie is causing the latest headache for Altman and his executive team.

In September—the same month Altman revealed his top film—OpenAI released a set of voices to compliment its ChatGPT large language model. One of those voices, a sophisticated-sounding woman named Sky, has garnered media attention in the last week for sounding similar to the very AI bot at the center of Her, voiced by actress Scarlett Johansson.

“We believe that AI voices should not deliberately mimic a celebrity's distinctive voice—Sky’s voice is not an imitation of Scarlett Johansson but belongs to a different professional actress using her own natural speaking voice,” OpenAI said in a blog post on Sunday.

Despite this clarification, the company is disabling Sky’s voice, it said in a post on X late Sunday night, with no mention of when it will return. Since then, dozens of ChatGPT users have lost access to the voice option, according to posts on OpenAI’s developer forum.

The move appears to be a direct response to recent public attention—including a joke on the latest Saturday Night Live episode—since the voice has been available for months. Altman, whether intentionally or not, contributed to the speculation that Sky is inspired by Johansson by posting the single-word film title, “her,” on X last week, shortly after demonstrating OpenAI’s new GPT-4o model that comes with updated voice capabilities.

OpenAI is already receiving pushback from users on X and its own developer forum regarding the takedown of Sky.

“I believe it is not justified to remove a voice simply because it remotely resembles another person,” Ben Parry, an AI researcher not affiliated with OpenAI, wrote on the company forum. “Such actions can set a dangerous precedent where individuals start demanding the removal of other voices based on subjective similarities.”

Others have pointed out that if the voice came from a separate voice actress, as OpenAI said, it is unclear why the company must take it down. The decision shines a light on how the company at the forefront of AI development handles public criticism regarding creative industries.

Voice actors have performed in films, audiobooks, and video games for decades, and narrating for chatbots is just the latest way they can sell their voices. AI is also one of the biggest threats to their industry because the technology can cheaply read audiobooks or scripts in place of human actors.

“We support the creative community and worked closely with the voice acting industry to ensure we took the right steps to cast ChatGPT’s voices,” OpenAI said in the Sunday blog post.

As the company places bigger bets on voice communication with future models, it is likely to clash further with the creatives, whether they sound like Johansson or not.

With that, here’s the latest tech news.

Rachyl Jones

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This story was originally featured on Fortune.com