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DBS warns of SMS phishing scam after fake messages received by customers

·Finance Editor
·1-min read
DBS warned the public on 19 January 2022 of an SMS phishing scam. (SCREENSHOT: DBS/Facebook)
DBS warned the public on 19 January 2022 of an SMS phishing scam. (SCREENSHOT: DBS/Facebook)

SINGAPORE — DBS Bank warned customers on Wednesday (19 January) about a fake SMS claiming to be from the bank.

The phishing scam involves the SMS being sent to customers claiming that their accounts have been "temporarily suspended and some services limited" and attached a link for them to click to confirm their banking details, DBS said in a Facebook post.

Customers must "not to click on any SMS with clickable links", the bank warned.

"DBS will never ask for your account details or OTP over the phone, email or SMS. Please be assured that we are actively taking down such phishing sites."

The warning comes in the wake of a recent phishing scam involving OCBC Bank where at least 469 of its customers had lost a reported S$8.5 million since 1 December.

Acknowledging its customer service and response had fallen short of expectations, OCBC on Monday said it had begun making goodwill payouts to its customers who were victims of the phishing scam.

The Monetary Authority of Singapore (MAS) said on Monday that it takes a serious view of the recent phishing scam involving OCBC. MAS will consider "appropriate supervisory actions" after a review by OCBC. In addition, MAS is working with the Association of Banks in Singapore on possible industry-wide measures to ensure that digital banking remains secure and trusted.

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