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Alibaba’s Lazada plans Europe push to challenge Amazon, Zalando

Alibaba Group Holding Ltd.’s Lazada Group is preparing to make its maiden foray into Europe, building on its success in Southeast Asia
“We go where the brands want us to go," Lazada Group Chief Executive Officer James Dong, 43, said in an interview in Singapore. (PHOTO: Bloomberg) (Bloomberg)

By Yoolim Lee

(Bloomberg) — Alibaba Group Holding Ltd.’s Lazada Group is preparing to make its maiden foray into Europe, building on its success in Southeast Asia to take on rivals such as Inc. and Zalando SE in one of the biggest online shopping markets.

“Europe is a very big market obviously and for most of the European brands, their largest retail partner is Alibaba Group because of their sales in China and in other markets,” Lazada Group Chief Executive Officer James Dong, 43, said in an interview in Singapore. “We go where the brands want us to go.”

He declined to specify the timeline or the European countries Lazada plans to enter, citing macroeconomic challenges and market conditions. Dong, one-time business assistant to Alibaba CEO Daniel Zhang, took the reins of Alibaba’s most important international business unit in June after heading Lazada’s Thailand and Vietnam operations.


A European push by Lazada would mark a revival in Alibaba’s global ambitions, which have slowed in recent years in the face of torrid competition from Amazon and Tencent Holdings Ltd.-backed Sea Ltd. The Chinese company has also had a mixed record beyond its home turf. It dipped a toe in US retail by launching San Mateo, California-based 11 Main Inc. before its record 2014 IPO, only to sell the niche e-commerce site shortly after.

In 2016, Alibaba won a foothold in Southeast Asia by taking control of Lazada. Just a year later, co-founder Jack Ma declared Alibaba could some day become the world’s fifth-largest economy, serving some 2 billion people — a boast that was covered widely at the time but has rarely been mentioned since Covid-19, a punishing government crackdown and economic downturn extinguished its once rapid pace of growth. Ma himself became a target of Beijing, which killed Ant Group Co.’s IPO after the billionaire publicly criticised China’s state-dominated banking system in 2020.

Given its woes at home, Alibaba is now once more intent on revitalising the company by tapping overseas markets. Lazada has arguably been its most successful endeavour abroad of late, alongside the bargains website AliExpress that’s grown popular in emerging markets such as Brazil.

Arch Rivals

Lazada’s increasing investments are in a stark contrast to arch rival Shopee, the e-commerce unit of Singapore’s Sea, which has been retreating after years of aggressive international push from Brazil to Poland to drive growth beyond Southeast Asia. Shopee pulled out of France as well as India in March, just months after launching its operations in those markets as it tries to boost profitability.

Sea has suffered a run of setbacks this year, including a sudden ban of its most popular mobile game in India. Its shares have plunged about 70% this year as investor appetite for growth stocks waned amid a global equity market downturn. Sea has said it plans to focus on Southeast Asia, Taiwan and Brazil rather than spending aggressively to enter new markets.

Lazada, meanwhile, has been investing in businesses such as Indonesian digital wallet provider DANA, in which it put in a total of US$304.5 million, according to a stock-exchange filing. It also led a 750 million ringgit (US$168 million) financing in TNG Digital Sdn., the owner and operator of Malaysia’s largest e-wallet company Touch ‘n Go.

“We are continuously investing,” Dong said. Lazada’s investments such as DANA and TNG Digital “show a very high level of commitment in this climate.”

Lazada plans to add a few hundred employees in Indonesia in the coming months and expand its office space in Jakarta to drive growth in Southeast Asia’s biggest and most important market. Lazada, which got started 10 years ago, currently operates in six countries including Malaysia, Singapore, Thailand, the Philippines and Vietnam.

Alibaba has long advocated for more open ecosystems, saying users should have more choices. The Chinese company wants Lazada to serve more than 300 million users by 2030, doubling from 150 million customers now.

©2022 Bloomberg L.P.