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Big Tech Relies on Outsourcing. Lawsuits in Africa Could Upend That.

WSJ

Facebook content moderators hired by a third-party contractor in Kenya are suing over working conditions. The contractor involved denies the allegations and Facebook parent Meta is arguing it shouldn’t be involved in the lawsuit. The outcome of this case and two others could have a profound impact on big tech and the industry’s outsourced workforce. WSJ South Africa-based business reporter Alexandra Wexler joins host Zoe Thomas to explain. Photo: Daniel Irungu/EPA-EFE/Shutterstock