ISG Provider Lens™ report finds companies seeking the flexibility and scalability the public cloud provides as many activities remain virtual
SÃO PAULO, Nov. 30, 2020 (GLOBE NEWSWIRE) -- Enterprises in Brazil are looking to public cloud providers to help them meet growing demand for online services and to allow employees to continue working from home during the COVID-19 pandemic, according to a new report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.
The 2020 ISG Provider Lens™ Public Cloud – Solutions and Services Report for Brazil finds public cloud providers keeping up with the growing demand, with workload transformations and shifts to the cloud handled by consultants working from home. New public cloud deals in Brazil are being negotiated through virtual meetings, the report says.
“The public cloud is an ideal ecosystem for the continuing virtual work and shopping scenarios happening in Brazil,” said Pedro Luís Bicudo Maschio, an ISG distinguished analyst and author of the report. “The public cloud provides the agility and scalability enterprises need to provide good customer and employee experiences.”
The report also finds a growing interest among Brazilian enterprises for serverless computing and container management services. In addition, they are increasingly adopting artificial intelligence and cognitive computing, and are demanding more application transformation services from providers.
Enterprises in Brazil also have a clear preference for a multi-cloud environment, the report says. Clients prefer best-of-breed solutions, and they are increasingly interested in providers that can help them check for vulnerabilities and comply with regulations such as the Lei Geral de Proteção de Dados (LGPD), or the General Law on Protection of Personal Data. Still, most enterprises favor having one preferred provider for the bulk of their computing workloads, using other clouds for specific applications, software-as-a-service (SaaS) or for cost savings.
The report also finds a growing number of Brazilian companies switching managed public cloud service providers during the past year, as enterprises look to get the best services at a competitive price. One of the key differentiators is cost management, which has become a larger priority during the pandemic. Incumbent providers that have focused on helping clients optimize cloud resources and reduce monthly costs have experienced higher client retention.
The 2020 ISG Provider Lens™ Public Cloud – Solutions and Services Report for Brazil evaluates the capabilities of 44 providers across six quadrants: Consulting and Transformational Services for Large Accounts; Consulting and Transformational Services for the Midmarket; Managed Public Cloud Services for Large Accounts; Managed Public Cloud Services for the Midmarket; Hyperscale Infrastructure and Platform Services, and SAP HANA Infrastructure Services.
The report names Claranet and Dedalus as leaders in four quadrants and Compasso UOL as a leader in three. Accenture, Amazon (AWS), BRLink, Google (GCP), IBM, Microsoft, Nextios, Sky.One TIVIT and V8 Consulting are named leaders in two quadrants, with Capgemini, essence IT, SantoDigital and Unisys named leaders in one.
The 2020 ISG Provider Lens™ Public Cloud – Solutions and Services Report for Brazil is available to subscribers or for one-time purchase on this webpage.
About ISG Provider Lens™ Research
The ISG Provider Lens™ Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG's global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG's enterprise clients. The research currently covers providers offering their services globally, across Europe and Latin America, as well as in the U.S., Germany, Switzerland, the U.K., France, the Nordics, Brazil and Australia/New Zealand, with additional markets to be added in the future. For more information about ISG Provider Lens research, please visit this webpage.
A companion research series, the ISG Provider Lens Archetype reports, offer a first-of-its-kind evaluation of providers from the perspective of specific buyer types.
Starting this year, each ISG Provider Lens™ study will include a Global Summary to help enterprise subscribers better understand provider capabilities across all geographic markets covered by that study. All ISG Provider Lens™ reports also will now include an Enterprise Context feature to help executives quickly identify key insights related to their roles and responsibilities.
ISG (Information Services Group) (Nasdaq: III) is a leading global technology research and advisory firm. A trusted business partner to more than 700 clients, including more than 75 of the world’s top 100 enterprises, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth. The firm specializes in digital transformation services, including automation, cloud and data analytics; sourcing advisory; managed governance and risk services; network carrier services; strategy and operations design; change management; market intelligence and technology research and analysis. Founded in 2006, and based in Stamford, Conn., ISG employs more than 1,300 digital-ready professionals operating in more than 20 countries—a global team known for its innovative thinking, market influence, deep industry and technology expertise, and world-class research and analytical capabilities based on the industry’s most comprehensive marketplace data. For more information, visit www.isg-one.com.
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