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Smart Appliance Makers Want More People to Connect Their Devices

The makers of internet-connected smart appliances, like washing machines and ovens, are betting big on these devices, hoping they will change the scope of their relationships with customers. But many customers leave these devices disconnected from their home Wi-Fi. WSJ CIO Journal reporter Isabelle Bousquette joins host Zoe Thomas to explain why and how the companies are approaching the connection challenge.