Singapore markets closed
  • Straits Times Index

    3,394.21
    +17.02 (+0.50%)
     
  • Nikkei

    27,382.56
    +19.81 (+0.07%)
     
  • Hang Seng

    22,688.90
    +122.12 (+0.54%)
     
  • FTSE 100

    7,765.15
    +4.04 (+0.05%)
     
  • BTC-USD

    23,133.61
    +168.31 (+0.73%)
     
  • CMC Crypto 200

    526.66
    +9.65 (+1.87%)
     
  • S&P 500

    4,070.56
    +10.13 (+0.25%)
     
  • Dow

    33,978.08
    +28.67 (+0.08%)
     
  • Nasdaq

    11,621.71
    +109.30 (+0.95%)
     
  • Gold

    1,927.60
    -2.40 (-0.12%)
     
  • Crude Oil

    79.38
    -1.63 (-2.01%)
     
  • 10-Yr Bond

    3.5180
    +0.0250 (+0.72%)
     
  • FTSE Bursa Malaysia

    1,497.55
    -0.84 (-0.06%)
     
  • Jakarta Composite Index

    6,898.98
    +34.16 (+0.50%)
     
  • PSE Index

    7,052.16
    +9.46 (+0.13%)
     

Returns Are the Retail Industry’s Quietly Mounting Logistics Problem

Customer returns are skyrocketing in the U.S., but many items don’t go back to retailers’ shelves. WSJ looks into the complicated process and how retailers are responding to increasing returns. Photo illustration: Laura Kammermann