Zendesk, Inc. (ZEN)

98.64 -3.51 (-3.44%) At close: 04:00PM EDT

Zendesk, Inc.

989 Market Street
San Francisco, CA 94103
United States
415 418 7506
https://www.zendesk.com

Sector(s): Technology
Industry: Software—Application
Full-time employees: 6,300

Key executives

Name	Title	Pay	Exercised	Year born
Mr. Mikkel Asger Svane	Founder, Chairman & CEO	506.21k	N/A	1971
Mr. Adrian McDermott	Chief Technology Officer	610k	1.49M	1969
Mr. Norman Gennaro	Pres of Sales	871.07k	N/A	1966
Mr. John M. Geschke Esq.	Chief of Staff	554.32k	3.9M	1971
Mr. Michael John Curtis	Interim Chief Engineering Officer & Director	N/A	N/A	1980
Mr. Alexander Aghassipour	Founder Emeritus	N/A	N/A	1968
Mr. Morten Primdahl	Founder Emeritus	N/A	N/A	1974
Ms. Shelagh Glaser	CFO & Chief Accounting Officer	N/A	N/A	1965
Mr. Jeffrey J. Titterton	Chief Operating Officer	N/A	N/A	1973
Ms. Colleen Berube	Sr. VP of Operations & Chief Information Officer	N/A	N/A	N/A

Amounts are as of 31 December 2020, and compensation values are for the last fiscal year ending on that date. Pay includes salary, bonuses, etc. Exercised is the value of options exercised during the fiscal year. Currency in USD.

Description

Zendesk, Inc., a software development company, provides software as a service solutions for organizations in the United States, Europe, the Middle East, Africa, the Asia Pacific, and internationally. Its flagship product is Zendesk Support, a system for tracking, prioritizing, and solving customer support tickets across various channels. The company also offers Zendesk Chat, a live chat and messaging software to connect with customers on websites and mobile devices applications; Zendesk Talk, a cloud-based call center software; Zendesk Guide, a knowledge base that powers customer self-service and support agent productivity; Zendesk Gather, a community forum software that allows customer end-users to connect and collaborate; Zendesk Explore, which provides analytics for organizations to measure and enhance the customer experience; and Zendesk Sell, a sales customer relationship management (CRM) product solution to enhance productivity, processes, and pipeline visibility. In addition, it provides Zendesk Sunshine, a CRM platform; Sunshine Conversations, a messaging platform solution; Zendesk Developer Tools, a combination of application programming interfaces, web widget, and mobile software development kits; Zendesk APIs that allow users to build custom integrations and interact with Zendesk data; and Zendesk Apps that enable organizations to customize Zendesk product and platform solution interfaces and optimize workflow through plug-ins, as well as Zendesk Suite, an omnichannel offering, which combines its solutions. The company was founded in 2007 and is headquartered in San Francisco, California.

Corporate governance

Zendesk, Inc.’s ISS governance QualityScore as of 1 May 2022 is 7. The pillar scores are Audit: 9; Board: 7; Shareholder rights: 6; Compensation: 7.

Corporate governance scores courtesy of Institutional Shareholder Services (ISS). Scores indicate decile rank relative to index or region. A decile score of 1 indicates lower governance risk, while 10 indicates higher governance risk.