AT&T (T) will offer a $5 credit to customers who were impacted by a widespread outage across the US last week. In a letter to AT&T employees, CEO John Stankey claimed the $5 credit is the cost of "essentially a full day of service." Yahoo Finance Anchors Brad Smith and Seana Smith break down the latest development for AT&T and what it could mean for the company moving forward. For more expert insight and the latest market action, click here to watch this full episode of Yahoo Finance Live. Editor's note: This article was written by Nicholas Jacobino
Some AT&T customers rebuffed the offer, saying they would have rather gotten nothing at all.
AT&T will offer customers affected by a spate of service outages last week a $5 credit as compensation, the telecommunications company’s CEO said. Thousands of AT&T customers reported service issues last Thursday, including problems making and receiving calls. Outages began early Thursday, with about three-quarters of customers still able to access the network and the remaining customers reconnected through the morning, AT&T said.