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Boeing is expected to release a plan this week to fix its endless string of safety issues that have been under federal investigation following a midflight fuselage blowout in January.
The report is a critical step for Boeing to rebuild confidence among the public, airlines, and its regulator that it can build safe airplanes after its reputation has been severely damaged by accidents, probes and whistleblower claims of shortcuts and retaliation.
The plans may also reveal what Federal Aviation Administration inspectors found when auditing Boeing and key supplier Spirit AeroSystems factories earlier this year. The FAA said it shared the findings with the two companies, but it has refused to make the report public so far.
In late February, the FAA gave the planemaker and its outgoing chief executive 90 days to develop the plan and said it would not approve any Boeing request to expand Max production in the meantime.
Since then, the FAA and Boeing have met multiple times about the company’s progress and the plan’s scope. FAA Administrator Mike Whitaker said last week he sees the plan as only the “beginning” of a process for Boeing.
“It’s going to be a long road to get back to where they need to be making safe airplanes,” Whitaker said in an ABC News interview.
Years of safety issues
This latest generation of Boeing’s 737 first came under scrutiny when two Max planes crashed in 2018 and 2019, killing 346 people. Multiple international and US investigations focused on a stabilization system called MCAS that pilots were not properly informed of. Boeing later agreed to financial penalties and a deferred prosecution agreement to settle a criminal charge of defrauding US regulators.
Since then, successive issues with the Max and other aircraft – including the 787 Dreamliner, the 777 and the future Air Force One jet – have cost the company billions.
The latest wave of reviews began in January, when a door plug blew out of a 737 Max 9 in-flight. Video shot by passengers on Alaska Airlines flight 1282 showed a gaping hole in the side of the aircraft as it urgently returned to the Portland, Oregon airport. The door plug later turned up in the brush of a schoolteacher’s backyard.
The FAA grounded Max 9s for three weeks and required each door plug undergo inspection. National Transportation Safety Board investigators believe the plane left Boeing’s factory last fall without critical bolts to hold the wall piece in place. Boeing CEO Dave Calhoun admitted to a “quality escape” and later said he would join several other top officials by stepping down from the company this year.