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DISH Network Corporation (NASDAQ:DISH) Q3 2023 Earnings Call Transcript

DISH Network Corporation (NASDAQ:DISH) Q3 2023 Earnings Call Transcript November 6, 2023

Operator: Good day and welcome to The DISH Network Corporation Q3 2023 Earnings Conference Call. Today's conference is being recorded. At this time, I would like to turn the conference over to Tim Messner, EVP and General Counsel. Please go ahead, sir.

Tim Messner: Thanks, Sofia. Good morning, everyone. Thanks for joining us. We're joined on the call today by Charlie Ergen, our Chairman; John Swieringa, our President of Technology and COO, Paul Orban, our CFO; Tom Cullen EVP of Corporate Development, Mike Kelly, EVP and Group President of Retail Wireless; and Gary Schanman, Group President of Video Services Before we start, I need to remind you of our Safe Harbors. During this call, we may make forward-looking statements which are subject to risks, uncertainties and other factors that could cause our actual results to differ materially from historical results or from our forecasts, we assume no responsibility for updating forward-looking statements. For more information on factors that may affect future results, please refer to our SEC filings. We don't have any prepared remarks this morning. So with that, we'll open it up to questions starting with the analyst community. Thank you.

A close-up view of TV or Internet-connected devices used for telecommunication services.
A close-up view of TV or Internet-connected devices used for telecommunication services.

Operator: [Operator Instructions] Our first analyst question comes from Walter Piecyk with LightShed. Please go ahead. Walter, your line is open. Please go ahead. Walter, if you could please check your mute button. We're not getting a response from your line. I am not hearing a response. We will move to our next question. And our next question comes from Michael Rollins with Citi. Please go ahead.

Michael Rollins: I was curious, if you could talk more about the retail results for wireless in the quarter. And can you frame what's happening on the subscriber side? What's happening in terms of the EBITDA burn, and then break out the Boost Infinite component of those results. Thanks.

Mike Kelly: Good morning. This is Mike Kelly. On the Boost wireless side, I would say this is my first full quarter on the job. There's a lot of discipline that we brought back into the sales channel over the quarter, which resulted in less net ads than we expected. We put discipline back into the sales process that I felt was necessary. We focused on putting devices in the hands of our customers that will load on the 5G network going forward. We realigned our dealer compensation for the period with a goal of acquiring profitable customers going forward. And we put back in control that we felt was necessary for profitable customers going forward. Paul, if you want to talk a little bit about the EBITDA?

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