Last July, Google announced its Contact Center AI product for helping businesses get more value out of their contact centers. Contact Center AI uses a mix of Google's machine learning-powered tools to help build virtual agents and help human agents as they do their job. Today, the company is launching several updates to this product that will, among other things, bring improved speech recognition features to the product.
Passengers on service said they were abused by group on train after men got on at London Bridge
Israel’s presumed counterstrike against Iran has proved Joe Biden and David Cameron wrong in their insistence that Israel should just “take the win”. Instead, it fought back – and yesterday Iran was trying to pretend that nothing had happened.
Israel’s strike on Iran on Friday morning will not come as a surprise to Western observers – but it will cause great concern in Washington and London as the region tips closer towards an all-out war.
Amid a leadership transition, Lawrence Wong hints at few changes to the cabinet lineup. Read on to find out what experts think about potential promotions.
Three women, aged between 23 and 42, have been arrested for alleged involvement in prostitution activities that operated via Telegram. Read on.
The megastar is at the heart of a political tug of war — and her breasts are polarising US society. What is really going on, asks Maddy Mussen
The top three finishers of the Beijing half marathon are stripped of their medals after an investigation into the controversial result.
While Western eyes are fixed on Tehran and Tel Aviv, Ukraine’s frontlines are showing clear signs of crumbling. There is a very real possibility they could crumble this summer if we do not throw the kitchen sink at Russia. Even if we do, it may already be too late for the weapons and munitions long promised by the West to save the day.
All but a small handful of Manchester City players and staff had already retired to the dressing room, dazed and doubtless a little confused about what had just unfolded, by the time Bernardo Silva started his slow trudge off the pitch.
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The Lemme co-founder is thankful for her body because it "gave me my 3 big babies and my little baby"
Aston Villa booked their place in the Europa League semi-finals in dramatic fashion by winning a drama-filled penalty shootout, where goalkeeper Emiliano Martinez received his second yellow card but was not sent off.
Snake was comparable in size to extinct Titanoboa, researchers say
Prince Harry just renounced his UK residency and backdated it to when he was evicted from Frogmore Cottage.
Tensions between Israel and Iran have reached new heights as Tehran repeats its warnings that a response to its own missile attack could be lethal for the region
"There's nothing like having two men passionately desiring and worshipping you."
Fellow undercover officer told investigators police in riot gear ‘beat the f*** out of [Mr Hall] like Rodney King’
Xiang Yun recounts how she was sexually harassed at seven, and another incident after she had entered the media industry. Read more.
Mr Trump’s hefty bond was posted by California-based Knight Specialty Insurance Company last month
Jürgen Klopp said Liverpool squandered their Europa League chances at Anfield and insisted Mohamed Salah’s wastefulness was not the cause of their exit
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